Frequently Asked Questions
Find answers to common questions about GroundKeep's dog waste removal service.
The average dog produces about 275 pounds of waste per year. With multiple dogs or when yards are left unattended, this can quickly become unhygienic and unpleasant. Regular cleaning keeps your yard safe and enjoyable for your family and pets.
No, you don't need to be home. As long as I have access to your yard (either through a gate or a provided key/code), I can perform the service while you're away. For security and your peace of mind, I take photos of locked gates/doors when I leave to confirm everything is secure. I always respect your privacy and property.
I serve all Edinburgh postcodes including EH1 through EH31. If you're unsure if I service your area, please contact me with your postcode for confirmation.
As a solo operator, I provide personalized service with consistent quality. You'll always deal directly with me, ensuring clear communication and accountability. I take pride in my attention to detail, reliability, and commitment to environmental responsibility.
In most cases, I can begin service within 1-2 business days of confirming your booking. For recurring service, we'll establish a regular schedule that works for you. One-time cleanings can often be accommodated even more quickly.
Yes, I offer one-time deep cleaning services for yards that have been neglected. There may be an additional charge depending on the condition of the yard, which I can determine after assessing the situation. These initial cleanups prepare your yard for regular maintenance service.
I use environmentally responsible methods to dispose of all waste. The collected waste is bagged, sealed, and disposed of according to local regulations for pet waste disposal. I never leave waste in your bins unless specifically requested.
Yes, I provide waste management services for apartment complexes, HOAs, parks, and other commercial properties. Services include regular waste removal, bin management, and dog bag station maintenance. Please visit the Business Services page or contact me for more information.
For most households with 1-2 dogs, bi-weekly service works well. Yards with multiple dogs benefit from weekly service, while households with a single small dog might find monthly service sufficient. I can recommend the ideal frequency based on your specific situation during our initial consultation.
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